Practice position
AI assists. People decide.
Use approved systems, minimise information, check important output and keep accountable professional judgement human-led.
Involve people in the question
Start by asking whether the proposed problem is recognised by people affected and whether an AI intervention is acceptable. A technically efficient process can undermine dignity, trust or access if those perspectives enter too late.
Make participation accessible and supported
Use clear language, explain what is open to change and pay or support contributors in line with local policy. Include people with varied experiences, including those outside treatment and those affected by digital exclusion.
Share power through the lifecycle
Involvement should influence requirements, transparency, pilot boundaries, evaluation questions and the decision to continue, change or stop. Do not use a single testimonial as proof of acceptability.
Practical checklist
- Involve people before selecting a product
- Explain AI and the decision scope plainly
- Include varied and less-heard perspectives
- Support participation appropriately
- Show how involvement changed the work
Written by Tony D’Agostino / TD Consultancy. Reviewed . This page provides general professional education, not legal or clinical advice.