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Safety · Reviewed 13 August 2026

Where AI should not be used

Some tasks are unsuitable for delegation because they involve immediate safety, professional judgement, sensitive information or significant consequences for a person.

Practice position

AI assists. People decide.

Use approved systems, minimise information, check important output and keep accountable professional judgement human-led.

Keep consequential decisions human-led

Do not ask general-purpose AI to make a safeguarding decision, diagnosis, prescribing choice, individual risk assessment, treatment-eligibility decision or decision to restrict a service. These require accountable roles, evidence, context and established processes.

Do not use identifiable records casually

Client records, health information, criminal-justice information and safeguarding details should not enter consumer or unapproved AI systems. A local approved use requires formal information governance, supplier assurance and defined purpose.

Do not confuse support with authority

AI can help prepare a blank checklist or summarise public guidance. It cannot replace supervision, emergency routes, professional consultation or reading the authoritative source.

Practical checklist

  • Does this affect care, safety, liberty or access?
  • Is it a clinical or safeguarding judgement?
  • Does it require identifiable information?
  • Can a qualified person independently check it?
  • Is there a safer established process?
Can I use AI for this?When AI gets it wrong

Written by Tony D’Agostino / TD Consultancy. Reviewed . This page provides general professional education, not legal or clinical advice.