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Safe, proportionate professional use

Safety & governance

AI can be useful without being harmless or authoritative. Build confidentiality, verification and human responsibility into the task from the start.

Use the decision tool

The two rules

AI assists.
People decide.

Never assume AI is correct because it sounds confident.

Pause before entering information

  • Is the platform approved?
  • Is the task suitable for AI?
  • Have identifying details been removed?
  • Can the answer be checked?
  • Who owns the final decision?

Six practical safeguards

Govern the workflow, not just the tool

01
Protect information
Never enter identifiable client information into an unapproved AI system. Data can identify someone through a combination of details, even without their name.
02
Check the answer
AI may invent facts, references and quotations. Open sources, confirm that they exist and check that they support the claim.
03
Recognise bias
Training data and prompts can reproduce stereotypes or exclude important experience. Ask whose perspective is missing and inspect the language used.
04
Keep human oversight
A named person should understand the task, review the output and remain accountable for what is used, shared or decided.
05
Follow approved use
An individual account and an organisation-approved enterprise system may handle data differently. Policy and information-governance advice come first.
06
Be transparent
Where AI has materially shaped published or professional work, use proportionate transparency and retain a useful record of the human review.

Interactive decision aid

Should I use AI for this task?

Use this short educational check before you begin. It cannot replace your organisation’s policy or professional advice.

  1. 01Does the task involve identifiable client information?
  2. 02Does it involve safeguarding, immediate risk or an urgent clinical decision?
  3. 03Has your organisation approved the AI platform for this type of work?
  4. 04Can the output be independently checked against reliable sources?
  5. 05Will a suitably qualified person remain responsible for the final decision?

Educational result

Answer each question

This tool gives educational guidance, not organisational approval.

Make safe use repeatable

Training for whole teams and service leaders.

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